Customer Support Specialist

We are hiring a Customer Support Specialist who can handle customer queries and provide proper solutions on time. The person should be able to communicate clearly with customers through email, chat, or calls and help resolve their issues in a polite and professional way.

The role includes answering customer questions, solving problems, keeping records of conversations, and following up when needed. You may also need to coordinate with other team members if an issue requires further support.

The candidate should have good communication skills, basic computer knowledge, and a problem-solving mindset. Previous experience in customer support is preferred but not mandatory. The person should be patient, responsible, and able to handle multiple tasks.

This is a great opportunity for someone who enjoys helping people and wants to grow in a customer-focused role.

Apply Now

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Nicole Meyer

Marketing Manager

Biography

Nicole Meyer serves as the Marketing Manager for Celebration Health & Wellness, where she brings creativity, strategic insight, and a genuine passion for building meaningful connections with the community. In her role, Nicole leads the development and execution of innovative marketing initiatives that elevate the visibility of CHW’s diverse healthcare and wellness brands.

With a thoughtful blend of data-driven strategy and creative storytelling, she strengthens brand awareness, fosters patient engagement, and supports the organization’s mission of delivering compassionate, exceptional care. Known for her collaborative spirit, eye for detail, and commitment to excellence, Nicole ensures that every campaign reflects the core values of Celebration Health & Wellness while connecting authentically with the patients and families the organization serves.

Nathalia Reis
Corporate Executive Assistant
Biography

Nathalia Reis serves as the Corporate Executive Assistant – Accounts Receivable at Celebration Health & Wellness. In this pivotal role, Nathalia supports the organization’s financial operations by managing accounts receivable processes, ensuring timely billing, and maintaining accurate financial records across all business units.

With a keen eye for detail and a commitment to operational efficiency, Nathalia plays a crucial part in maintaining the financial health of the organization. Her dedication to accuracy and process improvement contributes to the seamless integration of financial operations within the broader mission of Celebration Health & Wellness.

Jen Yaw

Vice President of HR

Biography

Jen Yaw serves as Vice President of Human Resources at Celebration Health & Wellness, bringing more than 15 years of distinguished HR leadership and strategic human capital expertise. Before joining Celebration Health & Wellness, Jen built a strong track record at Walgreens, where she aligned human resources strategies with core business objectives, advanced talent development initiatives, and helped foster high-performance cultures across supply chain and distribution.

Known for her thought leadership in change management and her ability to partner effectively with teams at all levels, Jen is deeply committed to building inclusive and empowered work environments where people and organizations thrive. A trusted advisor and results-driven leader, she combines strategic vision with operational excellence to drive measurable impact. Celebration Health & Wellness is proud to leverage her authentic leadership and strategic HR acumen to support ongoing growth and organizational success.

Mike Neal
Chief Technology Officer
Biography

Mike Neal serves as Chief Technology Officer for Celebration Health & Wellness, where he leads the organization’s technology strategy and innovation initiatives. With a passion for leveraging technology to improve healthcare delivery, Mike oversees the development, integration, and optimization of systems that enhance operational efficiency, patient care, and data security.

In his role, Mike partners closely with leadership across Celebration Pediatrics, Celebration OBGYN, Celebration MFM, Celebration Primary Care, Celebration Aesthetics, and Medinex Healthcare Solutions to ensure seamless technology solutions that support each business unit’s unique needs. Known for his forward-thinking approach and collaborative leadership style, Mike is committed to driving digital transformation that keeps CHW at the forefront of healthcare innovation.

Caroline Kane

Chief of Staff

Biography

Caroline Kane serves as Chief of Staff for Celebration Health & Wellness, bringing a unique blend of analytical expertise, business acumen, and deep community roots to the role. Caroline holds a Bachelor’s degree in Mathematics and Statistics and an MBA from Purdue University, providing a strong foundation for her extensive business and leadership experience.

In her role as Chief of Staff, Caroline serves as a strategic partner to the CEO and leadership team, driving operational excellence, coordinating cross-functional initiatives, and ensuring seamless collaboration across all companies.

Kenneth Zongor

Chief Financial Officer

Biography

Kenneth Zongor serves as Chief Financial Officer of Celebration Health & Wellness. He brings over two decades of healthcare financial leadership to the organization, having held senior finance roles at both Envision Healthcare and AmSurg. Kenneth is a Certified Public Accountant and spent more than a decade with both Arthur Andersen and Deloitte. Kenneth is passionate about partnering with our providers to create efficiency in financial operations for our practices and to help promote rapid growth.

With deep expertise spanning financial strategy, reporting, and growth-enablement, Kenneth’s leadership helps anchor Celebration Health & Wellness’s fiscal strength and expansion goals.

Kelly McCarthy
CEO & Founder
Biography

Kelly McCarthy is the CEO of Celebration Health & Wellness, where she combines visionary leadership with a passion for advancing healthcare excellence. As the Founder and CEO of Medinex, Kelly has built a reputation for her strategic expertise in positioning medical practices for sustainable growth. She is also the proud owner of Celebration Pediatrics and Celebration OBGYN, leading both practices with a steadfast commitment to high-quality patient care and operational excellence.

With a professional background in investment banking, Kelly brings extensive experience in strategic planning, business development, and financial growth. Her dedication extends beyond the business world—she is the co-founder of the M Family Foundation, an organization that supports women and children in their fight against cancer. Kelly’s leadership style blends innovation with compassion, making her a respected and influential force in the healthcare industry.